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Voice AI · Healthcare · DACH

From first call to 41 qualified demos — in 3 months.

A Series A Voice AI company (20–50 employees) built an agentic solution for German pharmacies and medical practices. They needed structured outreach into a complex, regulated market — fast.

400+
Organizations contacted
294
Decision-maker conversations
41
Qualified meetings booked
3mo
Project duration
Industry
Healthcare · Pharma
Company Stage
Early-stage Startup
Market
Germany (DACH)
Services Used
SDR as a Service · HubSpot Setup · Pilot
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The Challenge

Healthcare is one of the hardest markets to crack via outbound.

Pharmacies and medical practices are protective of their time. Gatekeepers are trained to screen calls. Decision-makers — practice managers, pharmacists-in-charge — are often on the floor, not at a desk. And the product, an agentic AI assistant for patient communication, was genuinely new. Nobody had heard of it, nobody was already budgeting for it.

The client needed a partner who understood this dynamic and could still generate qualified pipeline — not just raw activity metrics.

"We knew cold outreach would be difficult in healthcare. What we didn't expect was that 8bound would crack the gatekeeper layer within the first two weeks and get us in front of the actual decision-makers."

The Approach

High-frequency calls, tight ICP, HubSpot documentation from day one.

What we built

✓
Custom call script for pharma/healthcare

Opening, objection handling, and value framing specifically for practice managers and head pharmacists.

✓
Targeted contact list

400+ organizations filtered by practice size, location and tech adoption signals — all manual quality-checked.

✓
HubSpot pipeline from day 1

Every call logged, every outcome documented. The client had a live CRM view of all outreach activity from day one.

Weekly rhythm

MondayContact list review + weekly targets aligned
Tue–ThuHigh-volume calls + follow-up email sequences
FridayWeekly report to client team: KPIs, pipeline, learnings
The Results

Structured pipeline in a market most agencies avoid.

Across 3 months, the team systematically worked through the German pharmacy and medical practice market — with results that gave the client a foundation for their next growth phase and Series A preparation.

400+
Organizations contacted
294
Decision-maker conversations
41
Qualified demos
14%
Call-to-meeting rate

"The combination of high call frequency and structured HubSpot documentation finally gave us reliable data instead of gut feel. That data was invaluable for our investor conversations."

Similar market? Let's talk.

We've built pipelines in healthcare, SaaS, FMCG and public sector. We'll tell you honestly if we can help.

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